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Career Explorations - Business & Finance

About This Cluster:

The rapidly growing information technology (IT) field offers thousands of career opportunities in industries such as financial services (which includes banking, accounting, insurance and international business) and in the business of health care administration and management.      Computer programming, networking and technical support jobs are growing and offering high salaries and excellent benefits in Connecticut.
     In addition, businesses found in other career clusters, such as manufacturing or media, need people with business and financial skills in order to keep their companies running smoothly.


Types of Jobs and Where They Are

  • Analysts review and analyze information as well as perform qualitative and quantitative data analysis.
  • Administrative Support personnel provide administrative assistance to other workers. Support personnel include administrative assistants, filing clerks, receptionists, secretaries and other positions.
  • People in Accounting perform related functions in the areas of auditing, billing, collections and systems. They ensure timely and accurate completion of the reporting cycle.
  • Legal and Regulatory workers research, interpret and monitor state and federal regulations. They monitor laws and plan legal strategies to meet the needs of their organizations and customers.
  • Information Technology professionals design, adapt and implement technology applications to meet the needs of their customers or other employees. They develop new computer software programs and computer networks and design Web sites. They usually provide businesses with technical support or may develop new products and services for the Internet.
  • Sales and Marketing people identify product and market opportunities, communicate these opportunities to customers, sell the products or services, address customer needs, and ensure customer satisfaction. Managers in sales and marketing formulate marketing sales policies; plan, organize and execute advertising; and create public relations activities for their departments or organizations.
  • Financial Professionals plan, organize, direct and monitor the money-making activities and expenses of their organizations or clients.
  • Investment Specialists advise individuals and organizations on investment strategies. They recommend specific investments to enable clients to reach their goals.
  • Human Resources Professionals plan and coordinate the personnel training and labor relations of an organization or department.
  • Executives and Managers are responsible for a broad range of functions, including planning strategies and directing their implementation, setting annual goals, overseeing departments, and communicating through line supervisors or other executives.

     To give students a picture of the exciting career opportunities in the state, we filmed people at work in a variety of careers in member companies and agencies throughout the state. The careers highlighted in the videos included jobs for graduating high school students, people with 2-year, 4-year and advanced degrees. Examples of jobs highlighted in the videos are: Bank teller, Web site developer, Certified Public Accountant and Human resources consultant.

     There is also a video available for this cluster that includes worksite footage and interviews from the following companies: Aetna Inc., Computer Sciences Corp., Kostin, Ruffkess and Co. LLC, People’s Bank, and Pitney Bowes Credit Corp.

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Educational Background Needed

The high school academic background needed for companies in this cluster includes courses in math, English, marketing and business. Although knowing how to use a computer is necessary in every company today, it is absolutely essential in the business and finance area. Some entry-level jobs can be entered directly from high school. Bank tellers generally receive training on the job and can move up to other jobs in the bank if they are highly motivated and have good work skills.

Some administrative support jobs require only a high school education. In most cases, however, employers prefer to hire people who have had additional education after high school. Managers, accountants and financial analysts are usually expected to have a bachelor’s degree or a graduate degree.

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Kinds of People Who Work in This Cluster

Working in this cluster often appeals to people:
• Are interested in how products are marketed and sold
• Are willing to keep track of financial details
• Enjoy the challenge of taking a risk when making a decision
• Appreciate the fact that working with numbers provides information that helps businesses succeed
• Are comfortable working closely with others to get the job done


Characteristics and Skills Vital for Advancement

Employers and experts cite the following practical and academic skills as keys to advancement in the Business & Finance Cluster and all job clusters. (Download the Industry Skills Standards for Business & Finance - 12 page PDF file)
• Strong literacy and excellent communication skills
• State-of-the-art computer and technology skills
• Strong math skills, and science in some fields
• Teamwork skills
• Flexibility and desire to learn new skills
• Cross-functionalism: the ability to transfer skills and learn new ones in order to perform many functions in the workplace
• Multicultural awareness
• Fluency in at least one other language, in some fields
     Students who pursue the many career opportunities available in this cluster should enjoy working in an office, although today’s offices can be found in a variety of settings

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Education Requirements and Average Salary Levels

Note: All salary ranges listed are current industry averages. Actual jobs may pay more or less depending on a number of factors.

Level of attainment: High school diploma, college associate’s degree, or specialized training:

  • Administrative Support $14,000 - $32,000
    (Administrative Assistant, Receptionist, Secretary, Bank Teller)
  • Analyst $21,000 - $29,000
    (Financial Assistant/Analyst — credit, loan, benefit; Research Assistant, Underwriting Technician)
  • Accounting $19,000 - $28,000
    (Accounting Technician, Billing Collection, Bookkeeper, Tax Technician)
  • Information Services $19,000 - $35,000
    (Client Server/Computer Hardware Technician, Programmer, Computer Operator, Computer Network Technician)
  • Legal/Regulatory $19,000 - $29,000
    (Assistant Auditor, Compliance/Regulation Specialist)
  • Sales and Marketing $13,000 - $22,000
    (Customer Service Representative, Financial Services Sales Representative, Real Estate Agent — Telemarketing Representative)

For Bachelor’s, Masters or Doctorate Degrees/Other Professional Degrees & Certificates

  • Management Information Systems
    Bachelor’s Degree $38,000 - $67,000
    (Computer Programmer, Systems Analyst, Database Administrator, Telecommunications Analyst)
    Master’s Degree $43,000 - $125,000
    (Computer Systems Analyst and Engineer)
  • Sales and Marketing
    Bachelor’s Degree $33,000 - $80,000
    (Customer Service Administrator and Manager, Marketing/Communications Specialist — writing, publications, advertising; Mortgage Originator, Assistant Branch Manager)
  • Financial Professionals
    Bachelor’s Degree $33,000 - $64,000
    (Accountant/Auditor, Health Insurance Underwriter, Loan Officer and Counselor, Investment Banker, Treasurer, Financial Operations)
    Master’s Degree $38,700 - $83,800
    (Financial Manager, Accountant, International Financial Analyst)
  • Investment Specialists
    Bachelor’s Degree $33,000 - $77,000
    (Account Executive, Securities Broker)
    Master’s Degree $37,000 - $106,000
    (Retirement Planning Specialist, Certified Financial Planner)
  • Human Resources Professionals
    Bachelor’s Degree $31,000 - $54,000
    (Compensation or Benefits Manager, Labor Relations Manager/Specialist)
    Master’s Degree $40,800 - $76,500
    (Human Resources Manager)
  • Legal/Regulatory
    Bachelor’s Degree $27,000 - $55,000
    (Compliance Analyst)
    Master’s Degree $40,000 - $61,000
    (Compliance Officer)
    Law Degree - J.D. $49,000 - $150,000

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Additional Resources

Business & Finance Career Explorations Video

Teacher's Guide for Careers in Business & Finance (PDF file)

Student Activity Sheets for Careers in Business & Finance (PDF file)

Industry Skills Standards booklet (Business & Finance section only) (PDF file)