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Workers negative about their jobs, new study saysEmployees have intense emotions about their work, and right now a lot of that emotion is negative, according to a new study by Towers Perrin. In addition, while most organizations accurately gauge the collective mood of their workforce, they misjudge some of the root causes and often take inappropriate action as a result. Employers should care about these findings, says the study, because the data suggests a strong connection between employee satisfaction and an organization's bottom line. The study also identifies the elements of an ideal work experience and suggests ways that an organization can transform negative emotion into positive emotion. The study is the first to quantify the emotional elements of the work experience, using an emotion-based methodology tested and proven in market research by Gang & Gang, Tower Perrin's partner in the project. The research was conducted via the Internet among a randomly selected group of 1,100 employees and 300 senior human resource executives working for midsize to large companies. Click here for more information on the findings.
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