COBRA/State Continuation Services now included AT NO ADDITIONAL COST as part of your Health Connection clients' membership!

(Clients must activate this service)

Do your clients call you with COBRA/State Continuation questions?
Do they complain about the confusion associated with COBRA paperwork?

Let CBIA help you and your clients.

We offer COBRA/State Continuation Services to our Health Connections and CBIA/Aetna customers. CBIA will handle all the logistics including:

• creation and distribution of the initial notification to current employees and dependents;
• creation and distribution of the second COBRA notice and election form to employees and dependents (called “Qualified Beneficiaries”) following a qualifying event; COBRA billing for Qualifying Beneficiaries;
• premium collection and payment to carriers;
• dedicated staff at CBIA to answer all billing questions; and
• archival and retrieval of COBRA records.

Why should your clients outsource their COBRA/State Continuation administrative tasks to CBIA?

• By law, most employees are entitled to a continuation option when they lose health-plan coverage due to a qualifying event.
• Failure to provide continuation coverage can result in stiff penalties.
• COBRA regulations are cumbersome and difficult to understand. Proper compliance requires precise administration.
• COBRA/State Continuation documentation must be archived for all active and terminated employees.
• We’ve even established a dedicated phone line specifically for COBRA/State Continuation questions. CBIA can help make this process a much smoother transition. For more information contact Tom Guerra at 860-244-1900.

The broker process is as follows:

For clients who enroll in COBRA/State Continuation services from CBIA Service Corp., please follow these steps:

• Have your client review, complete, sign and return the signature sheet from the Service Contract to CBIA Service Corp. COBRA/State Continuation Services; 350 Church Street; Hartford, CT 06103-1126.
• Provide client with copies of the Continuant Takeover Form, to be completed when transferring existing COBRA continuants to CBIA Service Corp. COBRA/State Continuation Services.
• Provide client with copies of Qualifying Event Form, to be completed anytime an employee experiences a Qualifying Event.

For more information, contact CBIA’s Tom Guerra at 860-244-1900 or e-mail him at guerrat@cbia.com.