CBIA/Aetna Administration Manual

Welcome to the CBIA/Aetna Administration Manual site.

The manual has been arranged in sections for your convenience. Just click on the appropriate heading and you'll be linked directly to it. If you would like a complete copy of the manual, please call CBIA at 860-244-1900.   

• Section I - General Information
• Section II - Employee Information
• Section III - Qualifying Events
• Section IV - Life Insurance Changes
• Section V - Case Changes
• Section VI - Billing
• Section VII - Definitions
• Section VIII - State and Federal Laws and Regulations