For questions regarding your CBIA/Aetna contact, please contact
CBIA Customer Service at the number below
| Billing |
860-525-2242 |
CBIA Customer Service |
| 860-278 0883 |
Fax CBIA Customer Service |
| HMO/QPOS |
1-800-270-0081 |
Aetna Member Services |
| Dental |
1-800-231-5218 |
Aetna Member Services |
| Indemnity |
1-800-231-5218 |
Aetna Member Services |
| Life, AD&D Claims/Premium Waiver |
1-800-523-5065 |
Aetna Life Claim Services |
| LTD |
1-877-465-0424 |
Aetna LTD Claims |
| STD |
1-877-465-0424 (phone)
1-866-888-2308 (fax) |
Aetna STD Claims phone
Aetna STD Claims fax |
| Medical Conversions |
1-508-675-7887 |
Fall River Office |
| Aetna Pharmacy Management |
1-888-792-8742 |
Eligibility |
| Aetna Rx |
1-866-612-3862 |
Pharmacy |
| Forms & Supplies |
1-860-636-2350 (fax)
|
Supplies/Enrollment Forms Fax |
| |
|
|
| Important Addresses: |
| Aetna/HMO and QPOS |
Aetna
PO Box 1125
Blue Bell, PA 19422-0770
|
| Aetna Indemnity Traditional
Choice Claims |
Aetna
PO Box 981204
El Paso, TX 79998-1204 |
| Life Claims |
Aetna Life Insurance Services
151 Farmington Ave.
Hartford, CT 06156-13007 |
LTD
STD |
Aetna Disability
Service CEnter
PO Box 17536
Portland, ME 04112 |
| Dental Claims |
Aetna Dental
PO Box 14094
Lexington, KY 40512-4094 |
| Aetna Pharmacy Management |
Aetna
Attn: Claims Processing
PO Box 36185
Minneapolis, MN 55435 |
