CBIA BizCast: Navigating CHRO and DOL Complaints

CBIA’s BizCast team speaks with CBIA HR Counsel Diane Mokriski about complaints employers receive by mail and how to respond. 

Mokriski said there are various types of complaints employers may receive from agencies related to CHRO or EEOC discrimination, an OSHA safety violation, improper tax withholding, or a complaint related to a Department of Labor violation. 

Mokriski breaks down the process after receiving a CHRO discrimination complaint, and advice employers should adhere to throughout the investigation. 

“The first thing you do is figure out when something is due,” Mokriski said. 

“The second thing I think you should do is see if you have insurance to cover this type of claim.”

Mokriski said employers are often surprised to realize they do have coverage. 

Violations from the Department of Labor can also come in many forms.

Mokriski said the most common are misclassification of independent contractors and failure to keep accurate time records. 

---

The CBIA BizCast is made possible through the generous support of Google. Please rate, review, and subscribe to the BizCast wherever you get your podcasts—we appreciate your support! If you have a story to tell, contact Amanda Marlow.