Employers expect seasonal hiring in 2011 to be on par with 2010, according to a nationwide survey by CareerBuilder. Nearly three-in-ten retailers plan to have extra hands on deck around the holidays, a moderate decline from 2010. One-in-ten hospitality companies will add seasonal staff, the same as last year.
When looking at functional areas within an office or store, popular areas for recruitment this holiday season include:
- Customer service, 30%
- Administrative/clerical support, 16%
- Shipping/delivery, 15%
- Technology, 12%
- Inventory management, 10%
- Non-retail sales, 9%
- Accounting/finance, 8%
- Marketing, 8%
More than half of employers (53%) reported they will pay $10 or more per hour to seasonal staff, up from 48% last year. Fourteen percent will pay $16 or more, up from nine percent last year.
Thirty percent of employers who are hiring seasonal help say they plan to transition some employees into full-time, permanent staff.