Leading with Empathy: CBIA Leadership Essentials

Leading with Empathy is a practical, results-focused webinar designed to help leaders strengthen performance, engagement, and culture—without lowering expectations. 

Leading with empathy isn’t about avoiding tough conversations; it’s about awareness, perspective, and responding with intention. When practiced consistently, empathy builds trust, improves communication, and turns conflict into productive dialogue—driving stronger commitment and performance. 

In this session, Connecting Leaders president and owner Kara Hughs, will guide attendees in defining empathy as a competitive leadership advantage. She will share practical strategies for applying empathy in decision-making, communication, and conflict situations. Attendees will leave with specific tools to strengthen trust, increase engagement, and elevate team performance, prepared to lead with greater confidence, clarity, and measurable impact.