Building a High Performance Team: CBIA Leadership Essentials

Building a high-performing team starts long before the first customer interaction. It begins with who you hire—and how you manage them once they’re on board.

In this one-hour webinar, Christopher Socha of Sandler | TEM Associates breaks down what it takes to find the right people, coach them effectively, and build a process that drives consistent results.

You’ll learn how to:

• Identify the characteristics that signal a strong hire
• Evaluate whether your people are coachable
• Align coaching with a proven process
• Assess your management style for performance gaps
• Build a repeatable customer experience

Whether you’re running a small business or managing a growing team, this session offers practical, clear strategies to improve your approach.