Exhausted at Work

HR & Safety

It’s time for a wake-up call: Nearly three-quarters (74%) of U.S. workers say they work while tired, with nearly one-third (31%) saying they do so very often, according to a new survey by staffing firm Accountemps.
The costs of working tired—both for professionals and the businesses they work for—are high: Respondents cite lack of focus or being easily distracted (52%), procrastinating more (47%), being grumpy (38%), and making more mistakes (29%) among the consequences.
Tired InfographicIn addition, lack of sleep costs businesses $63 billion in productivity each year.
The survey was conducted by an independent research firm. It includes responses from more than 1,000 U.S. workers 18 years of age or older and employed in office environments.
Work may not be the only issue keeping people up at night, but it’s critical for managers to take action,” says Bill Driscoll, a district president for Accountemps.
“There is no upside to having an exhausted team at work. Talk to your employees individually to come up with solutions.”
Driscoll noted that these discussions can yield a number of ideas to help remedy the situation.
“Offering a more flexible schedule may alleviate long and costly commutes…Reorganizing current priorities may lead to more manageable workloads.”
Driscoll added, “Failing to take action can lead to big problems such as burnout, turnover, and a negative corporate culture, along with lost sales and productivity.”
Additional findings:

  • Younger workers might be burning the midnight oil. Eighty-six percent of professionals between the ages of 18 and 34 admitted to being sleepy at work often, compared to 71% of workers ages 35 to 54 and only 50% of respondents ages 55 and older. Slightly more men (77%) than women (71%) said they often work while tired.
  • Fifty-five percent of workers said they would use a nap room if their employer offered one. Two percent said their employer already provides a nap room and they take advantage of it.
  • Thirty-three percent of workers who said they would not take advantage of a nap room cited the following reasons: It might make them sleepier (46%), they don’t want to be perceived as a slacker (35%), and they worry about not getting their work done (34%).

Lack of sleep costs businesses $63 billion in productivity each year.

Professionals admitted to—or heard of others—making the following mistakes due to being tired on the job:

  • Made a $20,000 mistake on a purchase order
  • Deleted a project that took 1,000 hours to put together
  • Accidentally reformatted a server
  • Fell asleep in front of the boss during a presentation
  • Missed a decimal point on an estimated payment and the client overpaid by $1 million
  • Accidentally paid everyone twice
  • Talked about a client thinking the phone was on mute; it wasn't
  • Ordered 500 more computers than were needed

Tips for Managers
1. Manage workloads. Meet with employees regularly to evaluate what's on their plates and set priorities and realistic expectations based on business needs.
2. Encourage employees to take breaks. Some professionals might choose to forgo breaks to get their work done. But remind staff that a tired employee isn't an effective or productive one; employees need an occasional time-out to recharge.
3. Consider making meaningful changes. Implementing flexible schedules and telecommuting options or providing rest areas in the building can make a big difference for workers.
4. Lead by example. As a manager, employees take their cues from you, so set a good example. Take sporadic breaks, get away from your desk and work normal business hours. Your staff will likely follow suit.


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