CONNSTEP is Connecticut’s premier business consulting firm, helping manufacturers and other businesses for over 25 years. The CBIA affiliate provides strategic leadership and operational methodologies that make companies more competitive in today’s challenging economic climate.

CONNSTEP’s multidisciplinary team of experts uses a holistic approach that generates bottom-line improvements for businesses and produces innovative, results-driven top-line growth for enterprise-wide impact.

Business Growth Services

CONNSTEP is the go-to partner for creating systems and processes to build company value by expanding markets, finding new customers, leveraging technology, and developing a strategic growth plan. CONNSTEP growth services increase sales and expand businesses with tools that include benchmarking, strategic marketing, and new business development.

Lean Continuous Improvement

Experienced consultants help increase profits to free up funding for initiatives by revealing and eliminating waste, streamlining systems, and improving process efficiency through the use of Lean methodologies and continuous improvement certification.

Quality Management

CONNSTEP works with companies to achieve industry quality certification (including ISO and OSHA categories, military, and aerospace standards) and develop stronger internal quality management systems.

Lean Healthcare

CONNSTEP services enable hospitals, medical practices, and other healthcare providers to improve patient care and mitigate the industry’s growing financial challenges by applying proven Lean methodologies to operations.


CONNSTEP offers a suite of training programs that help improve a company’s overall value and performance by developing people, streamlining processes, eliminating waste, generating new business, increasing sales, and growing the business strategically.

Energy & Environmental

CONNSTEP helps develop energy management plans that improve environmental performance, uncover new cost savings, and ensure compliance with legislative and regulatory requirements.

Part of the MEP National Network

CONNSTEP is the official representative of the MEP National Network™ and NIST MEP in Connecticut.

The MEP National Network is a unique public-private partnership that delivers comprehensive, proven solutions to U.S. manufacturers, fueling growth and advancing U.S. manufacturing.

Focused on helping small and mid-sized manufacturers generate business results and thrive in today’s technology-driven economy, the MEP National Network comprises the National Institute of Standards and Technology’s Manufacturing Extension Partnership (NIST MEP), 51 MEP Centers located in all 50 states and Puerto Rico, and its 1,300 trusted advisors and experts at nearly 600 MEP service locations, providing any U.S. manufacturer with access to resources they need to succeed.

In 2016, the MEP National Network connected with 25,445 manufacturers, leading to $9.3 billion in sales, $1.4 billion in cost savings, $3.5 billion in new client investments, and helping to create and retain more than 86,602 U.S. manufacturing jobs.

Learn more about how CONNSTEP helps businesses grow.